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Use Launchpad to delete an app
Launchpad offers a convenient way to delete apps that were downloaded from the App Store.
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- To open Launchpad, click it in the Dock or open it from your Applications folder. You can also pinch closed with your thumb and three fingers on your trackpad.
- If you don't see the app in Launchpad, type its name in the search field at the top of the screen. Or swipe right or left with two fingers on your trackpad to show the next or previous page.
- Press and hold the Option (⌥) key, or click and hold any app until the apps jiggle.
- Click next to the app that you want to delete, then click Delete to confirm. The app is deleted immediately. Apps that don't show either didn't come from the App Store or are required by your Mac. To delete an app that didn't come from the App Store, use the Finder instead.
Mac App Store Macbook Air
Deleting an app doesn't cancel any subscription you may have purchased with that app. Learn how to cancel subscriptions for apps that were downloaded from the App Store.
Use the Finder to delete an app
- Locate the app in the Finder. Most apps are in your Applications folder, which you can open by clicking Applications in the sidebar of any Finder window. Or use Spotlight to find the app, then press and hold the Command (⌘) key while double-clicking the app in Spotlight.
- Drag the app to the Trash, or select the app and choose File > Move to Trash.
- If you're asked for a user name and password, enter the name and password of an administrator account on your Mac. This is probably the name and password you use to log in to your Mac.
- To delete the app, choose Finder > Empty Trash.
Learn more
To use an app again after deleting it, either reinstall it or restore it from a backup.
- To reinstall apps that were installed as part of macOS, reinstall macOS. This applies to apps such as Safari, iTunes, Books, Messages, Mail, Calendar, Photos, and FaceTime.
- You can also redownload apps, music, movies, TV shows, and books that were installed from the App Store, iTunes Store, or Apple Books.
Learn how to delete apps on your iPhone, iPad, and iPod touch.
Learn what to do if the Dock contains an icon with a question mark. A for apple free download.
Several users have reported that they are having problems connecting to the Mac App Store. Further, users stated that this problem started after updating their Mac devices. The error message:
“Cannot Connect to the App Store”.
App Store Update Macbook Air
You may also see similar error messages:
Mac App Store Download
- An unknown error has occurred.
- We could not complete your request.
Please note that if you are having this issue on your iPhone or iPad, please see this article.
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This article explains what you can do when your Mac can’t connect to the Apple App Store and won’t download, install, or update apps.
See also: Cannot Send or Receive Messages on Your Mac?
Why can’t my Mac connect to the App Store?
Netflix App Store Macbook Air
- First, let’s make sure that there are no network connectivity issues. Make sure that your Mac is connected to the Internet. Check to see if websites load in Safari or in other browsers. If not, you may try the following troubleshooting tips:
- Restart your Mac. (Apple menu > Restart).
- Restart your router/modem (Unplug the power supply, wait 30 seconds and then plug it back in).
- Turn off and on Wi-Fi. (Click the Wi-Fi icon in the menu bar).
- Contact your Internet service provider and confirm that there are no outages.
- Make sure that Apple Mac App Store servers are up and running. Go to Apple’s System Status website and check. It is possible that the App Store service is having issues with its servers or systems. For instance, currently, it is saying “Mac App Store – Completed Maintenance. 1.7% of users were affected. Customers may have been unable to make purchases from the App Store, iTunes Store, iBooks Store, or Mac App Store.” As you can see, the Mac App Store was down for some users, and but now it is fixed. If this the case, there is little you can do. Just wait. You’ll know when the service is working again.
- Launch iTunes. From the top menu bar, click Account and then Sign out. After signing out, sign back in.
- Open the App Store on your Mac and then click Store (top menu bar) and click Sing Out and then sing back in.
- If you are using a VPN or proxy to connect to the Internet, disable them to see if that fixes your problem.
- Update your Mac. Make sure that your operating system is up to date. If you are running macOS Mojave or later, go to System Preferences > Software Update and then click Check for Updates. If there is an update available, update the software on your Mac by following the on-screen instructions. If you are running an earlier version of the macOS software (e.g., macOS High Sierra, etc) then you will need to open the App Store and click Updates.
- On your Mac, make sure that the date and time settings are done correctly. Go to System Preferences > Date & Time to check this. You may also want to check the box for “Set date and time automatically”.
- Restart your Mac in Safe Mode. You can restart your Mac by pressing and holding the Shift key as your Mac starts up (turn off your Mac then turn on and immediately press and hold the Shift key). Try the App Store in Safe Mode and then restart your Mac normally (this time, do not press the Shift key).
- On your Mac, complete the following steps:
- open the Keychain Access app (Applications > Utilities > Keychain Access).
- Click “System Roots”.
- Double Click “DigiCert High Assurance EV root CA”.
- Click “Trust” to expand it.
- Change “When using this certificate” from “Use System Defaults” to “Never Trust”.
- Now restart your Mac.
- And, when your Mac is on, follow the same steps to change “When using this certificate” back to “Use System Defaults”.
- On your Mac, follow these steps:
- Open Finder.
- From the top menu, click Go > Go to Folder and enter the following:
- /var/db/crls/
- Click Go.
- Delete these files: “crlcache.db” and “ocspcache.db”. You may have to enter your admin password.
- And then restart your Mac.
If everything above fails and the issue persists, you could contact Apple.
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